Return and Refund Policy

Return and Refund policy 

Purchases from Love Tech Systems are eligible for a return request within ten days of order delivery. A return authorization number is required for all returns: any return that does not contain a return authorization number will be refused and returned to the sender. Refunds are only issued for unopened and unused products and the following circumstances. 

To be eligible for a refund, the item(s) must be unused, unopened, and in the same condition in which it was received. There is no restocking fee for brand-new/unopened/sealed items.

Customers will receive a return confirmation email within 1-2 business days to confirm receipt of their return and whether a return is eligible for a refund. Approved refunds will be processed automatically via a credit back to the original payment method. 

1. Any damaged item, missing parts, or not in its original condition is not eligible for return. 

2. Opened box or seal will incur a 20% restocking fee. 

3. Installed, used, or damaged items may not be returnable or incur a restocking fee. These situations include but are not limited to the following:

• If any physical sign of use - including signs of installation, scratches, physical marking, screw holes, or similar.
• If tags, stickers, or other manufacturer labels have been removed or tampered with.
• Missing parts or the original product packaging is damaged.
• If a returned product's serial number does not match our records or the product's packaging.
• If any physical damage from drops, liquid, mishandling, or similar.
• Damage due to improper return packing by customer.
• Mounted speakers or used subwoofer enclosures and speaker boxes are not eligible for return.
• Blown, punctured, or fried speakers, subwoofers, amplifiers, etc., do not qualify for a return but are subject to the manufacturer's warranties and service plans.

Depending on your bank, refunds can take a week or longer to post to your account. Please get in touch with your credit card company or bank if you haven't received a refund yet. If your refund has not been posted within two weeks of being issued, please get in touch with us via email: info@lovetechsystems.com. 

If the item were marked as a gift when purchased and shipped directly to the gift recipient, the gift recipient would receive a store credit for the return value. Once the returned item is received, a freemanscarstereo.com gift certificate will be mailed.

1. Complete the Return Request Form to receive a return authorization number (RMA#). 2. All returns must have the return authorization number written outside the box, or the return may be refused. 3. Carefully package items and ship them to the following address:

Love Tech Systems

Attn: Returns (RMA#)

3111 Colorado Dr.

Copperas Cove, TX. 76522

All approved authorized returns are sent to this address for return processing and inspection. The customer is responsible for paying for return shipping costs. 

We follow all manufacturer's policies regarding the processing of warranties. Warranty exchanges or repairs are subject to eligibility periods based on the purchase date and specific manufacturer policy.

Missing serial numbers or physical damage will void warranties, repairs, and exchanges. 

Send all approved authorized warranties for return processing and inspection to: 

Love Tech Systems

Attn: Returns (RMA#)

3111 Colorado Dr.

Copperas Cove, TX. 76522

Gift cards

Opened and used installation parts will not be accepted for return or refund.